When you buy our services, our products are covered by money-back guarantee which is applicable only under late delivery and project in-complete scenarios. For refunds, simply contact our enquiries support with all the supporting documents. We are ready to validate all the documents and issue refund – we take clients feedback more serious and take all mandatory steps to improve our service quality and customer experience.
We deserve to charge 20% of the money paid by you if refund is claimed. We use that to cover the transaction fee and other charges that incurred to us.