Air Transportation Quality Requirements
In this final assignment, you will review everything we studied in the course modules. Choose one specific area such as:
- Air cargo containers
- Material handling
- Aviation maintenance
- Airports and terminals
- Cargo loading and unloading
- Vehicle operation on the flight line
- Pallet build-up
- Ground support equipment
- Other concept found in course
Write and submit a two to three page report evaluating the area you chose. Please include titles and state each requirement and give each answer its own separate paragraph(s).
- Introduction and name of the specific area
- Describe the specific area (e.g. cargo loading and unloading)
- Describe the quality requirements associated with that area.
- What quality defects do you believe can be present or observed?
- What ways can you prevent quality defects?
- How can you measure performance to verify lasting corrective actions?
- Where does that performance measurement fit into the Balance Scorecard elements?
- Conclusions and recommendations